Contact us
Questions, a demo, or a privacy or data request: use the route that fits and it reaches the people responsible.
Tell us what you need, we will route it
We only use these details to reply to you.
Before you write
- Include the email address you use for your account, if you have one.
- Describe what you were doing and what happened.
- Attach a screenshot if something looks wrong.
- For your data rights, use the privacy request route in the Privacy Center.
Choose how to reach us
Pick the route that matches your question.
Support
For help with your account, using the product, or anything that is not working. Tell us what you were doing, what you expected and what happened; include screenshots if you can.
Typical response within 3 hours
WhatsApp support
Message us for quick answers.
Typical response within 3 hours
Privacy requests
Access, correction, deletion and other privacy requests.
Typical response within 3 hours
Quick response team and response times
| Channel | Best for | Typical response | Hours |
|---|---|---|---|
| Email support | Account help and product questions | within 3 hours | Monday to Friday, 09:00 to 18:00 (IST) |
| Technical support | Something not working as expected | within 3 hours | Monday to Friday, 09:00 to 18:00 (IST) |
| Quick questions | within 3 hours | Monday to Friday, 09:00 to 18:00 (IST) | |
| Sales | Demos, plans and pricing questions | within 3 hours | Monday to Friday, 09:00 to 18:00 (IST) |
| Privacy requests | Access, correction and deletion of your data | within 3 hours | Monday to Friday, 09:00 to 18:00 (IST) |
What happens next: three steps from hello to a reply
You send your message
Use the form above, or write to the address that fits.
The right team picks it up
It goes to the people responsible, not a general queue.
You get a reply with the next step
And a copy of what you sent, so you have a record.
Where we operate, in live local times
Addresses and local times for each location.
More help with anything else
Other routes people often look for.
Office hours and time zones
Our hours are Monday to Friday, 09:00 to 18:00 (IST). Local times for each location are shown above.
Press and media
Email hello@careerstudio.io
Report a security issue
Email security@careerstudio.io
Please do not include personal data in your first message.
Help the right way
01How do I contact the team?
02How do I request a demo?
03How do I make a privacy or data request?
04Who is the Grievance Officer?
05How do I make a complaint?
06Where are you based?
Prefer to try it first?
Start free, run your first scan with your own resume, and talk to us when you have a question.